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5 Ways for a Business to Improve Website Engagement

In today’s digital age, websites have become one of the most important assets for businesses. However, having a website doesn’t guarantee success if the website doesn’t engage its visitors. Engagement is essential for any business website as it can lead to increased sales and conversions. Here, we discuss five ways for a business to improve their website’s engagement.

1. User-friendly Navigation

Navigation is an essential aspect of website engagement because it guides your visitors throughout your website. If your website has complicated navigation, visitors can easily get frustrated and leave. To create user-friendly navigation, you should use clear headings and labels that help visitors find what they’re looking for. You should also ensure your website’s main menu is easy to find, and all web pages are accessible from there.

2. Quality, Relevant Content

Content is king, and it plays a crucial role in visitor engagement. High-quality, relevant content is essential for attracting visitors to your website and keeping them engaged. When creating content, you should focus on providing valuable information that solves your visitors’ problems.

Think of what keywords and phrases people search for incorporate that into your content. This will help enhance search engine optimisation (SEO). Use pictures, videos, and infographics to keep visitors interested and enhance user experience – this also helps encourage shares on social media to widen your reach.

3. Clear Call-to-Action

A clear call-to-action (CTA) is essential for website engagement. A CTA directs visitors on what to do next and promotes conversions. A clear and concise CTA will help to increase the chances of visitors taking the desired action on your website. To create an effective CTA, use words that motivate visitors to take action.

4. Mobile-Responsive Design

With over 54% of internet traffic coming from mobile devices, having a mobile-responsive website is essential. Mobile-responsiveness means that your website adapts to the size of the screen on which it’s being viewed. A mobile-friendly website gives a smooth experience to visitors, no matter what device they use to access it. This means visitors are more likely to stay longer and engage with your website.

5. User Feedback

User feedback is an often-underestimated way to improve website engagement. It provides insight into what your users want and helps you to improve user experience. Gathering user feedback can be done through surveys, feedback forms, or online reviews. Implementing user feedback shows you value visitor opinions and encourages more engagement with your website.

Website Design For Increased Engagement

Improving website engagement is crucial for any business that wants to improve its digital presence. This article gives tips for businesses to create a website that attracts visitors and increases conversions. Remember, a website that is user-friendly, mobile-responsive, and provides high-quality content, a clear CTA, and implements user feedback is more likely to keep visitors engaged and increase your chances of business success.

Web Design Croydon

Contact our digital marketing agency in Croydon to chat about our web design services to help improve your online presence. Our web designers and developers can help create a new stunning website or help you refresh your current web design.

As a web design company, we have also created a website pricing calculator so you can get an immediate estimate.

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Tips to improve website design

Your website is the centre of your digital world. All digital
marketing activity should be focussed on pushing traffic back to your website. Your
web design therefore should be attractive to your target audience. The aim is
to keep your visitors on your website for longer, providing them with the
information you know they want to read about.

Improving your web design can help the user experience of your website and therefore in turn generate more quality leads as visitors sign up for newsletters, download ebooks and request a consultation. All this activity helps you to engage down the line with prospects that are interested to hear from you thus making this a successful inbound marketing strategy.

With this in mind, here’s some top tips to help you with your web design to encourage engagement from quality leads.

White space

Don’t just pack your website with reams information. Be selective, make every word count. Think of how you feel when bombarded with lots of content. It takes the appeal away of staying on the website and browsing further as you try desperately to take on board what it’s saying.

Think of how much calmer you feel when you see space around paragraphs and images. It keeps you focussed. The headings start to stand out along with the calls to action which are enticing you to do something.

Headlines that include keywords

As a website designer and content manager, you’ll often hear
us talk about keywords to optimise your website. Your headings on your website are
perhaps the most important places for your keywords.

By now you will have created your online
buyer persona
. In doing so you will know what your target audience is
looking for. Therefore, this is the information you need to weave into your
headlines. It’s not just about making the design of your headings stand out on
the page, it’s also about the content.

If you need help with creating an online buyer persona, read our blog for more information.

Bold calls to action

A good Call to Action (CTA) helps a user navigate a website.
Bold and clear actions will entice your visitors to stay on your site longer
and ‘take action’.

Read our blog for further top
tips for calls to actions
.

Add bullet points

Your content should be tailored for your target audience. Provide
them with answers to the challenges they’re facing. Make their experience of your
website as personal as possible. Ensure your products and services answer their
needs.

So why are we including content within web design? What’s key, once again, is making content easy to read. While you need to ensure you have all the vital information showing on the web page, the layout needs to be easy to read. Add bullet points and breakdown lengthy paragraphs. Separate with images to make it attractive. But don’t forget the all-important calls to actions. This is something that a web design agency can help you with at design stage.

Be consistent

Continue your website theme throughout the design of your
website. All pages need to be consistent. Similar imagery, same font (size and
style), colours and an easy to navigate menu. Visitors will warm to the
consistency and it can help keep people on the site for longer as they easily
search for what they need.

Web design Croydon

This had been a very quick overview of some of the key things to consider when embarking on a website design or redesign.

If you need help with updates for your website or require a new content managed (CMS) web design such as WordPress websites, then get in touch with us. We’re a WordPress design company in Croydon providing web design for accountants and businesses in the Croydon area and London as well as digital marketing services including Search Engine Optimisation for ongoing website optimisation to improve online presence and visibility in local search.

Once a web design proposal is agreed, we will work on the theme and provide you with a wireframe. This means you can see the look and feel of your new site in advance so that you can make tweaks before it is built.

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Website design and development

Where can I find the best web designer in Croydon?

Your website is your sales pitch to potential clients. The look and feel of your website are therefore vital to attract the target audience for your business. So, once you’ve ascertained that your website may need a little update, how should you go about finding a web design company in Croydon to help your business stand out in the online world?

Here’s our advice of what web design services you should cover off with your developer so that you can build a great website.  

CMS

Build a bespoke website with a good Content Managed System (CMS). This means that once the website is built and with a little training, you can manage the upload of content yourself.

Easy navigation

Make sure the navigation and menu of your website are easy to read and navigate. Any page of importance should be no more than two clicks – preferably one click – from the homepage.

Using pillar pages will help you structure your site map. The titles of these pillar pages will also be the names of the URL. Really think about these as this is what you want to be found for. So, think carefully about your core offering so you can get this menu right at design stage.

Call to action buttons, strategically placed on pages will really help with engagement and your visitor’s movement around the website. As will white space. Don’t be too cluttered.

Content marketing

Web Design CroydonWhen you embark on creating your website it’s a great time to review your current collateral and what should be on the website and what shouldn’t. It can also highlight gaps that you need to fill. If you look at your competitors – how are they talking about their services? What’s missing from your website?

Optimise your website

Any agency you work with will tell you about Meta Descriptions, Alt Tags and H1/H2 headings. A web designer can provide you with simple training on this once your website has been developed. Or you can engage a digital marketing agency to manage this for you moving forward to improve your search results. This means they can keep an eye on your keywords for you. But this is for another blog. You can read more about Search Engine Optimisation (SEO).

Be visual

Images must not only be relevant, in focus and look good, they must also be optimised for your wordpress website. A developer should be doing this for you when they upload the images. This means they are the right size for the website and will help with the site speed by not being too large. These will also help with viability when sharing on social media such as Facebook and twitter

Research indicates that marketers using video grow revenue 49% faster than non-video users (Source: Wordstream). Video is therefore great for engagement. Placing video toward the top of a page, so that it is seen straight away, has been known to keep visitors on pages longer.

Back up your website

Most CMS provide modules to allow you to back up and to make safe against hackers. Unfortunately, with web robots (automated programs) checking thousands of websites a second for weaknesses to exploit the owner it’s important to do as much as you can to make it safe. Talk through the options with your web developer such as the SSL certificate and captcha forms for your website.

Get your website seen

This is just a short overview. If you’d like to chat about your current website if you’re looking to design and build a new one or generally about design services in Croydon, get in touch today and our website designer and developer can look at the best options for your business and how we would work closely to get the best results for your online presence.

Web Design Croydon

Smart Cow is a top online marketing and web design agency in Croydon that fully understands your requirements and provides user friendly websites and professional web design for accountants and local businesses at affordable prices.