Facebook

The social network with over 3 billion monthly active users

Facebook has evolved significantly since it burst on the scene in 2004. As of July 2023, it has over 3 billion monthly active users worldwide and is the most-used social network. With these staggering numbers, Facebook is a great platform to incorporate into your business’s social media strategy. In this article, we will discuss some new statistics in relation to using video on the social platform and tips to help you make the most of this social channel.

Video marketing is integral to many brands, and Facebook is no exception. It is a powerful tool for brands to connect with their audience and increase engagement. According to recent statistics, almost 50% of time spent on Facebook is watching videos. It is the second most popular platform for video marketing, coming second only to YouTube. Therefore, incorporating video content in your Facebook strategy is a smart move.

Live videos

Live videos generate significantly higher engagement rates than pre-recorded videos. The exact number varies depending on the Facebook account, but the statistics are clear: live videos tend to garner more comments, shares, and reactions.

Introduce captions

It’s important to note that people tend to watch Facebook videos to completion with the sound off, so it’s essential to add captions to your videos. This is because many people watch social media videos on commutes or in places where they must keep the volume down.

Visual content

Social media users tend to engage more with visual content on Facebook than any other type of content. In other words, if you want to increase engagement, you should focus on creating visually appealing content such as images, infographics, and videos.

Keep in mind that your content’s quality is essential to keeping your audience engaged. Therefore, it’s important to invest in high-quality visuals to stand out from the rest.

Post directly on Facebook

Facebook’s algorithm prefers content posted natively rather than links to external websites. So, it’s preferable to upload your videos directly to Facebook instead of just sharing a YouTube link or other external links. This will help increase your posts’ visibility and rank higher in Facebook’s algorithm.

Having said that, if you are creating video content having a YouTube channel for your business is important. But take heed and post videos to both channels to help encourage engagement on Facebook.

Connect to your target audience

With over 3 billion active users, Facebook provides an excellent opportunity for your brand to connect with your audience. But take heed, that it’s important to understand your target audience to understand how important this channel is for your business and your sector. 

Video and social media marketing for your business

Facebook is a popular platform for video marketing that offers great opportunities for brands. With the number of users, it is a great way to connect with a wide audience and gain potential followers and subsequent customers.

If you feel like utilising video is too overwhelming or you just need help getting started, contact us for your video and social media marketing needs. We can provide you with the advice and resources needed to create effective social campaigns that will help you reach more viewers across a variety of platforms. With our expertise, you can rely on us to make sure your brand has maximum impact in the digital environment.

Social Media

Social media stories

As daily active users on Instagram, Facebook and WhatsApp reach over 500 million, Smart Cow, as a Social Media marketing agency, look at the story function within social media and how this can help your brand extend its reach to your target audience and build brand awareness.

What are social media stories?

Social media stories offer the user the ability to share videos and images in addition to their normal social media posts. On Facebook and Instagram these images last for 24 hours and then disappear.

Instagram allows you to save your highlights so that the images remain on your page in neat little collections. This means people can still view what you have posted well after the 24 hours are up.

These highlights offer a great way to section off different products and services. Or the ability to save information for a product launch as part of creating a social media strategy.

Benefits of using Instagram stories for business

Around 62% of people say they have become interested in a brand having seen it in the story function.

Design features allow the ability to add gifs, tag people and places and type a caption – with lots of lovely colour choices, perfect for keeping on brand.

These are generally known as stickers which can include options such as:

  • Donation sticker
  • Countdown sticker
  • Question sticker
  • Poll
  • Location

All of these offer a great way to enhance your small business social media marketing strategy, helping to really engage with your audience.

As the stories appear at the top of a social page it’s sometimes more visible on a feed. It’s also a great way to see who is actually seeing your stories which can help with ongoing engagement.  

You can encourage clicks with call to actions such as shop now, swipe up or discover more.

If you are creating a video for stories then do this vertically rather than horizontally as this will enable you to share it correctly on Instagram.

But in its simplest form you can invite people to review your ‘new post’ with a brightly coloured sticker having shared the post from your grid by using the little triangle icon below the image.

Be consistent

As a social media marketing agency, we always recommend that you ensure that your social media channels are consistent so that you reinforce your brand. So, make sure you choose the same font, colour and gifs to bolster the look and feel of your business.  

Can you just use social media for marketing?

Like any other digital marketing tactic, social media marketing needs to be considered within your wider marketing strategy, such as your blog post or Facebook ads to understand what channels you should be on and the type of content you should share.

Avoid thinking of social media as the only way you can reach a target audience. It’s best to think of it in a holistic way. Review other digital marketing options such as Search Engine Optimisation/SEO services, Pay Per Click (PPC) or email marketing.

Social media marketing should always use links that lead back to your website. Link building is another helpful way to help guide Google that a website is reputable and this includes links from a social media platforms including Facebook, Twitter or LinkedIn. But importantly, ensure that your website is relevant and that you keep it updated with fresh blog content. This will form part of your wider marketing plan.

To be efficient, the best use of your time is to repurpose content from blogs that you have written. While social media is fantastic for live events, launches through to promotions, you need to maintain frequency of social posts which is where a content plan will help you schedule timely and relevant posts for your target audience.

Social media marketing Croydon

We’re a digital marketing agency based in Croydon supporting local businesses with their inbound marketing. As social media consultants, we support you with social media marketing plans and real time reviews of your social media analytics. As one of Croydon’s social media marketing companies, we offer our clients cost effective social media services. Get in touch today for further enquiries.

Facebook scrabble letters

Facebook News feature set for UK launch

One of our favourite Social media marketing channels, Facebook, is launching a new type of content, Facebook News in the UK following its US launch last year.

The new dedicated tab within Facebook will include a mix of daily news stories and will surely be of great use for social media marketing for business. It will also feature personalised news based on a user’s interests based on Facebook’s algorithm.

The function will allow the user to “take control” of the news they see such as hiding articles or requesting to read more when of interest. Users can simply tap the three lines at the top of the mobile app to find “News for you” providing focussed content.

It will be divided into categories including: general, topical, diverse and local news.

It will include publications such as The Economist, The Independent, Cosmopolitan, The Daily Mail, Financial Times and The Telegraph.

Facebook News allows publishers a new avenue for advertising and subscription options.  

Exploring Instagram for business

‘Eat out to help out’ marketing tips for Croydon establishments

From 3 August, the government’s Eat Out To help Out scheme will get underway. Restaurants, bars, pubs cafes – an establishment that provides an eat on site offer for diners – will be able to sign up to take part in the scheme. It means that on a Monday, Tuesday or Wednesday up until 31 August, diners can benefit from up to 50% off when eating or drinking soft drinks in participating places.

So, Croydon restaurants have you signed up to the scheme? If not, here’s the link to the details of what to do: Register your establishment for the Eat Out to Help Out Scheme.

But, once you are signed up, it’s important to spread the word. The government has promotional items you can utilise here.

At the moment, it may be less about passing trade as many people will be making plans first before going out. Therefore, while traditional marketing like signage in your restaurant window is important, we’ve got a few more online marketing tips you can implement swiftly to help spread your reach.

Social media

If you’ve not been doing much social media up until now, then now is the time to ramp up your presence with your social network.

Make sure you’re taking some fantastic shots of your amazing dishes and share on your social channels. Instagram and Facebook are great for foodie places. With Instagram it’s all about the look and there’s nothing more appealing than a plate of tasty food.

Make sure you tell people in your posts that you are part of the scheme. Give them an insight into your menu, anything new, your most popular dishes and your specials. Be descriptive with your post though. While a good image does say a thousand words, there’s no point posting a picture of a burger on your ‘specials’ menu that day which gives no indication of what’s in it. While you want engagement with people, try and make it a little easier for them to understand what’s in the picture in the first instance. This will help prevent you answering unnecessary questions – which can be time consuming and if not replied to in a timely manner could affect how people perceive you.   

Re-confirm your opening times and update your profile with any new details.

Extend reach of your post by adding hashtags. Here’s some general Croydon foodie hashtags you might want to consider as well as some standard ones you should always think about:

#Croydon #EastCroydonCool #Croydonbar #Croydonpub #Croydonrestaurants #Croydonfoodies #Croydonfood #Croydonrestaurantquarter #Instafood #lovefood #foodstagram #foodpic #foodie

Note: don’t forget to hashtag what your food is! So, if it’s burgers or pasta – well, I think you get the picture!

What’s the story?

Don’t forget to utilise the Story function on Instagram and Facebook. This is another way to be seen by your followers as it stands out at the top of the feed.

Encourage diners to share their visit on social media and take pictures of food. If you’re on social media have your social handle visible in your restaurant and tell diners about it.

When someone shares a post and tags you in, you can use the little arrow function just below the image. This allows you to share this to your stories and you can thank the customer for their visit.

To create a story from scratch just click on ‘your story’ upload an image, then use the text function ‘Aa’ and write a brief message. For this campaign you could say ‘Eat Out to Help Out. Book Now.’ Or perhaps describe what mouthwatering food is in your image.

Or a simple way to create a story is once you have added a post to your Instagram feed, just click that arrow below your post and you can share to you story.

You can also search for the Eat Out to Help Out gif to liven up your story post. When you’re in story mode just click the square face and explore.

Website updates

If you have a website, make sure that all your contact details and menus are up to date.

On the homepage make an update to say that you are part of the scheme and encourage people to make a booking with a bold call to action button.

If you have a blog, make sure you add content to that and do so regularly. This really helps with search engine optimisation and your business being found in search engines. Fresh content is great for ongoing organic rankings.

Google My Business  

Do you have a Google My Business page? If not, get one set up – it’s free! If you do have a page already then make sure all details are up to date. The last thing you want is an incorrect telephone number.

You can also add offers and updates to this page. So, tell people you are part of the discount scheme.

Remember to add imagery to your business page, this is a great resource for restaurants to showcase their dishes.

Remind diners to leave a review. Testimonials are a great way to encourage potential and returning customers.

Our blog, ‘have you told search engines you exist’ has tips about setting up your Google My Business page.

Email marketing

If you have an email distribution list, then now is a great time to start an email marketing campaign and distribute to potential customers on your database. Remember to be clear in your message, include a call to action to book now and ensure you have contact details visible.

Look at our blog on what to check before you send your next email marketing campaign – this has a checklist of what to run through before you send your email including you have a visible unsubscribe link. You must make sure you are GDPR compliant.

Digital marketing Croydon

We’re a digital marketing agency in Croydon. We know the stomping ground and we’re here to support you. We’ve got some additional marketing resources you might want to take a look at which cover the different types of digital platforms and online advertising to help you form a digital marketing plan.

Contact us for a free consultation if you want to chat further about the different digital options.