Name: Smart Cow Marketing
Price range: $$$

5 questions to ask your web design company

07/08/202006/17/2020 by scmarketing

Now is a great time to be updating your website to improve your online presence and make sure you’re ticking all the boxes for what your leads and clients are looking to find.

So, we’ve compiled 5 questions on what you need to ask your web design company when you look to take that step and update your website.

1. CMS

Ask your web designers about a Content Management System (CMS) website such as WordPress. This means that once the website is built, and with a little training, you can manage the upload of content yourself. Basically, you want to have control to be able to add content once your website has been created.

So, ask your website designer and developer what access you will have and if it can be a CMS website. If you go to a web developer, you are likely to have the website handed to you after completion to handle yourself and manage the day to day upload of content into the future.

If you work with a digital marketing agency you can ask them to quote for services once the website is live such as Search Engine Optimisation (SEO) and content marketing such as writing blogs and handling Social Media channels.

2. Be responsive and optimised

Make sure your website is responsive. What do we mean by that? It means websites can change structure depending on what device you are viewing it on. For example this means when you look at a website on your mobile phone you can view it as you would on a PC.

Google certainly ranks a website if it is mobile friendly so it will help you in search. With 60% of searches made on a mobile device, being mobile friendly is not a nice to have, it’s essential.

You also should be aware of Meta Descriptions, Alt Tags and H1/H2 headings. A web designer can provide you with simple training on this once your website has been developed. But, as it’s being developed, they should have already implemented these on the content and images already uploaded for you.

3. Integration

Sales and marketing go hand in hand. A website is at the core of your inbound marketing campaign as any marketing you do you want to lead your prospects back to your website.

So, make sure that your professional web design has the same consistency look and feel as any other sales and marketing you conduct. Therefore, there needs to be cohesion between email marketing, social media, Pay Per Click (PPC) campaigns, marketing automation and CRM. You need to align channels so that your clients and prospects have a smooth sales journey.

4. Be secure and compliant

Most CMS provide modules to allow you to back up and to make safe against hackers. Unfortunately, with web robots (automated programs) checking thousands of websites a second for weaknesses to exploit the owner it’s important to do as much as you can to make your website safe. Talk through the options with your web developer such as the SSL certificate and captcha forms for your website.

Ensure you have a privacy policy in your footer. This can be transferred from your current site but if your site is old, you may not have this up to date. So, ask your web developer if they have a template you can use. They should have an example template to hand to help you.

5. Talk design

Don’t be afraid to talk about how you want the website to look. While you are employing an expert, the look and feel of the website still needs to fit with your brand vision. Choose to work with a web designer or agency that you feel understands your company goals and what you want to achieve from the site. It needs to be tailored to you.

Your web developer needs to be a collaborative partner. Here’s some pointers to remember when you talk through the design. It’s not just about the site looking good but about practical needs to ensure a well optimised website.

Be image led: Ensure that images will be incorporated into your design. If you need new imagery, you may need to agree up front whether you need to pay extra or if images are included in your quote.
Don’t be afraid of white space on your website. It aids site navigation and is easy on the eye.
Add bold calls to action buttons throughout the website.
Agree up front the site navigation. Ensure that it’s easy for visitors to move around the site.

Ask your web developer to create a wire frame of the design. This way, after you have had your initial discussions, the designer will create a mock up allowing you to see the overall look of the homepage and a typical page on the website.

Website design Croydon

Improving your website can help user experience and, in turn, generate more quality leads. By creating a website and content tailored to your audience will help you with your overall inbound marketing strategy. If you’re embarking on a new website or looking to refresh your current one, hopefully these tips have given you some steer to help you create a fantastic experience for your clients and prospects.

Smart Cow Marketing is a web developer in Croydon, London. Our expertise in website design and development means we can provide you with a brand-new bespoke website or provide advice on ways to update your current site.

Get in touch to talk about your web design requirements.

Attract the right online enquiry to convert leads

06/08/202005/27/2020 by scmarketing

Maintaining good quality leads through your website is key to business growth. For a professional services firm, such as accounting, this is vital to continue business through the current COVID-19 situation and ongoing service to your existing clients.

But to get quality leads to your sales funnel in the first place is the trick. So, here we give a little overview of some of the digital marketing tactics you can employ to help with online lead generation.

Download The Beginner’s Guide to Inbound Marketing to help you create your inbound marketing strategy to attract quality leads. Read on for a quick summary to get you started.

Quality content

You’ll be hearing quality quite a lot from us. If you want quality leads then you need to attract clients with quality, tailored content.

During this time of uncertainty, your content needs to be offering advice to your clients. Keep them informed of legislation, company changes and support through your blog, email marketing, social media channels and webinars.

Email marketing

Whilst you may feel that new business is not happening right now, maintaining presence is vital to be certain you will be remembered in the coming weeks when society picks up its pace to the next stage of ‘normal’.

So, if you don’t already have a newsletter sign up box on the homepage of your website then add that. Capture email addresses and keep in touch with these people who have opted in with regular email marketing campaigns. They clearly want to hear from you so make the most of it.

Just remember to be GDPR compliant and ensure that you tell people what they are signing up to and make it easy for them to opt out of communication.

Get quality leads in your sales funnel 

But what should you do to attract the right type of enquiry?

Make sure you have created a positioning statement about your company, your goals and target audience.

Create an online persona of your target audience. This simple document will give background to a typical client of yours and provide answers to their challenges.

Through targeted and relevant content you attract your audience to your website through blogs, optimised website (SEO), social media marketing and Pay Per Click (PPC) ads. It’s worth noting that 89% of online consumers use search engines when making a purchase decision.

Once a visitor reaches your website, it’s about engaging with your target audience. From the initial landing page with bold calls to action or forms to download ebooks. To close the deal, it’s again about relevant emails and nurturing contacts through a well-managed CRM system.

Reviews

Once you have secured a contract with your new client, asking for a testimonial to add to your website or to your Google My Business page can help with gaining further quality leads. With 88% of consumers having read reviews to determine the quality of a local business, it makes sense to add this action into your marketing plan.

Smart Cow is a digital marketing agency in Croydon. Whether you’re looking for a complete digital marketing strategy or standalone PPC campaign with Google adwords management book a free consultation and we can discuss our marketing services with you.

Digital marketing Croydon resources

Tips to improve website design

06/01/202105/19/2020 by scmarketing

Your website is the centre of your digital world. All digital marketing activity should be focussed on pushing traffic back to your website. Your web design therefore should be attractive to your target audience. The aim is to keep your visitors on your website for longer, providing them with the information you know they want to read about.

Improving your web design can help the user experience of your website and therefore in turn generate more quality leads as visitors sign up for newsletters, download ebooks and request a consultation. All this activity helps you to engage down the line with prospects that are interested to hear from you thus making this a successful inbound marketing strategy.

With this in mind, here’s some top tips to help you with your web design to encourage engagement from quality leads.

White space

Don’t just pack your website with reams information. Be selective, make every word count. Think of how you feel when bombarded with lots of content. It takes the appeal away of staying on the website and browsing further as you try desperately to take on board what it’s saying.

Think of how much calmer you feel when you see space around paragraphs and images. It keeps you focussed. The headings start to stand out along with the calls to action which are enticing you to do something.

Headlines that include keywords

As a website designer and content manager, you’ll often hear us talk about keywords to optimise your website. Your headings on your website are perhaps the most important places for your keywords.

By now you will have created your online buyer persona. In doing so you will know what your target audience is looking for. Therefore, this is the information you need to weave into your headlines. It’s not just about making the design of your headings stand out on the page, it’s also about the content.

If you need help with creating an online buyer persona, read our blog for more information.

Bold calls to action

A good Call to Action (CTA) helps a user navigate a website. Bold and clear actions will entice your visitors to stay on your site longer and ‘take action’.

Read our blog for further top tips for calls to actions.

Add bullet points

Your content should be tailored for your target audience. Provide them with answers to the challenges they’re facing. Make their experience of your website as personal as possible. Ensure your products and services answer their needs.

So why are we including content within web design? What’s key, once again, is making content easy to read. While you need to ensure you have all the vital information showing on the web page, the layout needs to be easy to read. Add bullet points and breakdown lengthy paragraphs. Separate with images to make it attractive. But don’t forget the all-important calls to actions. This is something that a web design agency can help you with at design stage.

Be consistent

Continue your website theme throughout the design of your website. All pages need to be consistent. Similar imagery, same font (size and style), colours and an easy to navigate menu. Visitors will warm to the consistency and it can help keep people on the site for longer as they easily search for what they need.

Web design Croydon

This had been a very quick overview of some of the key things to consider when embarking on a website design or redesign.

If you need help with updates for your website or require a new content managed (CMS) web design such as WordPress websites, then get in touch with us. We’re a WordPress design company in Croydon providing web design for accountants and businesses in the Croydon area and London as well as digital marketing services including Search Engine Optimisation for ongoing website optimisation to improve online presence and visibility in local search.

Once a web design proposal is agreed, we will work on the theme and provide you with a wireframe. This means you can see the look and feel of your new site in advance so that you can make tweaks before it is built.

Website design and development resources

Man working on laptop using marketing automation

Digital marketing tips to help your business during coronavirus

04/28/2020 by scmarketing

Regardless of whether your business was already embracing the virtual world, or you were just starting out in the digital world, one this is for certain, these times have highlighted the need for online presence and maintaining it.

So, we’ve gathered a few tips for you to action now to optimise your website to help improve your search engine rankings and online visibility.

If you need a hand with any digital marketing activity just drop us a line as we offer free consultations and free website reviews. These can really highlight areas specific for you to implement.

Website review

Once a website is built, you’ve got to maintain it with up to date content. The hospitality industry has already had to change the way they do business quickly to offer takeaway and delivery services. Whatever your business, you and your customers are being impacted. So, take a few moments to see that you are offering the right advice on your website. Makes sure you’re being informative and a thought leader. Add a simple message to the homepage of your website about your opening hours, how to contact your team and ‘business as usual’ even though working remotely.

Check your content details are up to date. The last thing you want is clients unable to get through to you when it may just mean a simple update of an out of office contact number. For most businesses, the use of VOIP phones mean no disruption when remote working. But it could be a simple overlook of not checking your website that could prevent business coming your way.

Also make sure you have ease of navigation across your side. Internal link building can help the flow for a visitor. So, see where you can add links to other web pages on your site so that it’s easier to move from one page to another by just clicking a link.

Specific content marketing plan

Review your content marketing plan, from blogs through to social media posts and offers. Make sure you’re answering your target audience’s specific challenges during this time.

Think of the challenges and draw up a specific marketing plan for the next couple of months, if you haven’t already. Schedule planned content on specific themes to help your clients and prospects. With constant change in our everyday, revisit your plan regularly and adjust creating content accordingly. During these times you may find a ‘news jack’ offers timely advice as well as links to great resources.

Search Engine Optimisation

This is at the core of your content marketing plan and website updates. A Search Engine Optimisation (SEO) strategy is about getting your website seen. Now more than ever, you should make sure that you implement a few processes to continue moving forward.

Get your technical backend SEO sorted and up to date. This includes Meta Descriptions, Alt Tags, Meta title tag (H1 and H2 headers). Do this now and continue to do so. This helps your website in search engine rankings and is particularly good for local search.

Create at least a couple of blogs a month, if not more, to help with adding fresh content to your website. All the time think about what you want to be found for – those are your keywords you want to weave into your content. This keyword research will help with where you appear in the search engine result pages.

Social media marketing

Keep on sharing posts on your social channels throughout this time. Keep communicating with your followers letting know any business changes, how you can help them.

Take a moment to review of your channels. LinkedIn is great for networking but so often we’ve found that business profiles aren’t updated as best as they could. Add as much detail as you can about your business. Start following relevant hashtags and join groups. Start engaging. We’ve certainly noticed that engagement has increased as more and more people are reaching out as they find that the business world they were used to has changed.

Be thoughtful of your content. Share articles you found interesting. And, use imagery to help your posts stand out.

Video and webinars

Talk directly to your audience. You can make videos efficiently, simply and at no extra cost on your mobile phone.

Repurpose content from your blogs and make short and snappy videos to accompany them to bring your social posts to life and your web pages.

Read our blog on using video for business for tips on setting up videos for your business for some useful dos and don’ts.

Seek out local networking groups and see if you can create beneficial webinars for fellow members which can be hosted via channels such as Zoom.

We’re a member of London Chamber and will soon, be hosting a webinar on How to grow your business through online lead generation on 20^th May at 12:45. We’ll post details of how to register to join in due course.

Free resources

We’re a digital marketing agency in Croydon and we have the following resources you can draw on during this time. Get in touch with us today to talk through your requirements.

Free website review: Find out how to improve your website’s performance.

Free digital marketing consultation: Our Free consultation should be between 15 and 30 minutes. The goal is to provide you with thoughts on how to start an effective marketing campaign and for us both to see if it would benefit your firm. No obligation at all, we just want the best for you.