Digital marketing for accountants

6 digital marketing tactics for accountancy firms

With many of us now remote working and embedded in the virtual world, the importance of presence online has never been so important.

If you’re an accountancy practice looking to ramp up online marketing activity or need a little advice on where to start, here’s our lowdown on the digital marketing tactics to think about and incorporate into your marketing strategy.

Website optimisation  

We always start with a website review. Take a look at the content and check that it’s up to date. Then delve a little deeper and check whether all the information is on your website that you would except if you were a visitor to the site.

Don’t make it difficult for people to find things. Don’t be fancy. Make your menu and page content clear so that it’s easy for your website users to navigate. Be informative and professional, yet friendly and approachable.

When reading through your current website content, in the back of your mind always be thinking about what people search for when they are looking for accountancy services. These phrases should then become your keywords. Then make sure you have these keywords within content on your website.

Having keywords in your H1 and H2 headers will also help highlight what’s on that page to search engines.

On the backend make sure that you also have your meta descriptions and alt tags completed. This will also help with SEO (Search Engine Optimisation).

Read more about SEO with our blogs, Improve local SEO by creating local content and 6 SEO tips to improve search ranking.

Blogs

Don’t ever think that blogging isn’t for an accountancy practice. With the amount of regular updates for businesses from HMRC, and a lot more right now, there’s heaps of information to be talking about and informing your existing clients as well as your prospects. Be factual with content – offer tips, latest government updates, industry statistics and insight.

Writing blogs or having a news page is a great way to get fresh content onto your website which is what you need to help your accountancy practice be found in search engine results pages.

It’s a great way for you to add in those keywords you’ve researched too.

Google My Business

Make sure you’ve populated Google My Business with details of your firm. This is free to do and at the very least make sure you get the basic information up there about your company, such as website, telephone number, contact email and opening times. This all helps with SEO and it’s another place that you can be found in search.

You can have the chance to add updates too. So you can repurpose your blogs and add the content here as well. It adds quality links back to your website which is another thing that search engines look for to help understand the authority of your page.

Pay Per Click

Pay Per Click (PPC) is a great way to help increase traffic to your website. We recommend having a specific landing page created for a PPC campaign so that when people you are targeting click on an ad they will be taken to a relevant page. This helps reduce bounce rates and attracts quality leads.

A well targeted PPC campaign can help give you a real boost in search results and a way to reach your potential customers.

Social media marketing

A Facebook or Twitter account with up to date detail of your firm ensures you have visibility on two of the largest search engines. Whilst it may not lead to direct sales, they are great brand awareness platforms.

LinkedIn is a great channel for accountancy firms. With LinkedIn it’s worth remembering that you’re networking. It’s not about selling it’s about creating that business relationship.

So, if you’re not already regularly posting on a social media platform, perhaps now is the time to explore this for your accountancy practice. Look at your competitors and see what social networks they have presence. It makes sense to be in the same place.

Read our blog on the different social media platforms and how to use them for more insight.

Email marketing

A targeted email marketing campaign can have a significant impact on Return on Investment (ROI). What’s great about email is you can repurpose content you already have from blogs or it’s a great way to highlight updates to services.

But what’s key is that you make your email campaign personal. Really think about the person who has signed up to receive your emails and what they want to hear about. They are a target audience so think about how your email can benefit them. If it’s sharing news about latest legislation that they should be aware of or some interesting stats that can help their business planning or growth, then that’s of interest.

Our blog on email marketing benefits for your business has some further detail on the structure of your emails, through to the importance of mobile optimisation and analysis.

Digital marketing for accountants 

We provide digital marketing for accountants with bases in Croydon and London. 

Take advantage of our free website review and download our Beginner’s Guide to Inbound Marketing to help you on your digital marketing journey. Or book a free consultation to chat further about your goals for your accounting practice and we can tailor a proposal for you.

Website updates accountants

‘New normal’ – 3 marketing tips for accounting firms

With many accounting firms adapting to working remotely and conducting meetings virtually, now that lockdown is easing with some offices reopening for skeleton staff, it’s time to get on board with the ‘new normal’ and get your marketing focus back on track. 

What’s key is ensuring that you continue to maintain the quality level of service for your existing clients as you start to ramp up your marketing activity. While looking for quality leads is important, maintaining a high level of service for your existing clients can reap rewards with additional service requests to help navigate the raft of grants available allows for cross sell opportunity.  

So, how do you maintain your quality level of service for existing clients as you look to attract new clients?  

Here’s our top 3 online marketing tips for accountants for ongoing engaging client liaison to keep customers and prospects well informed providing you with the opportunity for increasing revenue and growing your business.

1. Marketing automation  

Is it time to consider implementing marketing automation into your accountancy practice? This can help free up valuable time as marketing automation can take on those vital but time-consuming and repetitive tasks. 

You may be forgiven for one moment in thinking: ‘But does this not take the personal touch out of the equation when the aim is to offer a high level of client service?’ 

In short, no. One aspect of marketing automation is the ability to pre-set email sequences that cover a range of scenarios such as meeting a contact at a virtual networking session. You can then schedule to send the pre-written email when you’re back at your desk.  

But by creating a sequence of let’s say three emails, you can plan to send the second one after a few days with some pertinent insight and then if you do not hear back after the second email, then a third is sent. If there is engagement at any point then this triggers a halt on the email chain so you can jump in to make the next response totally personal.  

You can also automate your social media marketing so messages go out in a timely manner.

If you’ve managed with webinars and Zoom meetings, perhaps now is the time to delve a little deeper into the technology available to enhance your business and your client’s experience. This could be a game-changer for your accounting firm.  

2. What’s your content marketing plan? 

We’ve been through a roller coaster of government announcements these past few months. One thing that’s key with an accountancy practice is your knowledge and insight to navigate the financial landscape. 

Let clients and prospects know about your expertise and your guidance. Your accountancy firm is not just about payroll, bookkeeping, corporate finance or VAT returns, you are an advisory service. Therefore, your expertise in understanding all the implications and potential benefits available is a huge help for businesses trying to simply get by, keep their customers and pay their staff. So, communicate this with your client base with updates on your website about the latest news and government announcements. You can also share this content via email marketing or social media with links back to the full blog on your website.  

We recommend that you compile a content marketing plan adding key dates in so you know when you can write a blog post about a particular topic and send out timely communication that will help your clients.  

For prospects, this continued sharing of information helps to build trust with your accounting practice over other firms. If you’re offering advice that is helping, then you have more chance of getting a call for a consultation.  

Regular and new content on your website with keywords that you want to be found forms part of a search engine optimisation (SEO) strategy. Including this in your plan will really help give your website a boost in search results pages.  

3. Review your target audience  

Over this period have you discovered that you’ve been working in one or two sectors of industry more than others? Or perhaps you have had more enquiries about a certain service or from similar sized businesses. Now is the time to review these frequent enquiries and really understand who your target audience is. This will help so much with engagement and attracting quality leads because you can tailor your marketing communication specifically to their concerns. This positions you as the thought leaders in your area of expertise.  

Here’s our advice on creating up an online persona (an imaginary person that is your typical target audience).  

Digital marketing for accountants 

We don’t know what the landscape will be in a few months-time but as it is, with your expertise and a little time exploring your marketing options, you can be a step ahead of the game.  

We are a digital marketing agency in Croydon offering a specialism in digital marketing for accounting businesses. Why not take advantage of our free website audit so you can understand whether you need to make any updates to your website so that it is optimised for lead generation.  

Video content strategy that will help with your inbound marketing

Marketing for virtual business events

We’ve all had to adapt significantly during these last few months, none more so than the networking and events industry.  

In the past, we’ve talked about networking events being a really powerful place for small businesses to grow. So, as we went into lockdown you could have been forgiven for having a moment of panic about how you were going to cope without those vital networking opportunities and face to face connections.  

Well, I think we can all agree that we’ve adapted somewhat. During this time, we’re sure you, like many other businesses have attended and benefited from the talks webinars and virtual events such as the fantastic accounting event – The Virtual Summit and the recent London Festival of Architecture. What they now have in common is an event that people worldwide can take part in – not just those in London.  

So, the question is, do we see these virtual events continuing? If so, how do we get the message out there more widely when we’re doing our marketing so that attendance skyrockets? 

Tips for marketing your own webinar 

What virtual events have given businesses and networking groups is potential of a wider reach.  

We love a networking group and have spent many a great session at the London Chamber of Commerce and Industry (LCCI) events with other amazing members.  

We’ve all become much more adept to conducting business with colleagues and clients via screen. So as more and more of us look to create our own webinars as a way of talking about products and services, here’s a few tips to remember when setting up your virtual event.   

Be clear on the event details

As with anything you are promoting, be clear about what your event is about. Just like any other marketing you want to be targeting the right people to attend to ensure that you have quality leads.  

Promote on all digital marketing channels available

Promoting the event through all channels available to you is essential. So, from social media through to email marketing, obvious presence on the homepage of your website and reminding colleagues to all share details of the event to their network.  

Create a marketing tool box

If you have other speakers on your panel then make sure they have marketing information from you. It’s one of those things you can easily overlook but it’s key to encourage people to share the relevant information. It also ensures that your event has a consistent look and feel.  Make sure your panellists have the following: 

  • Share the specific event details so that everyone is saying the same thing  
  • Make sure all involved have the right website address for registering so they can share to their contacts. You can also ask them to use a specific trackable link 
  • Event images / videos – keep consistent. Ask people to use the images you supply 
  • Share the relevant social handles and hashtags to promote the event 

Our client Symphony was a speaker at The Virtual Summit and the organisers provided a suite of images to use, sized per social channel as well as links. This meant that well over 40 speakers and their companies had the ability to share to their own networks at the touch of a button. This could be one of the key reasons that led to the event having over 14,000 registrations and over 4,000 tuning into our client’s session.  

Segment email marketing lists

If you’re sending out email marketing, then remember to segment your lists so you know the different target groups and demographics. You can then personalise information sent so that by being targeted you are likely to encourage more sign ups.  

Partner up

If you’re not too good with technology and think that working in partnership would be better for you then why not look at what networking groups such as LCCI have been doing. We’re proud members and had the privilege of running a session on growing your business through online lead generation. Therefore, perhaps you can approach a local business or join a networking group and see about getting your business on their fixtures of upcoming webinars. 

Virtual events – the new norm? 

Let’s address the elephant in the room, we don’t think this is the death knoll for physical events. We can safely say that the need for face to face contact and engagement still exists. However, we do see a shift occurring.  

At exhibitions there’s often many streams of different talks happening simultaneously. So, you really have to pick and choose carefully. So, will we start to see seminars with more recordings being offered post event? This is a great way for marketing to continue after the doors have closed. By having information in a gated area, you can gather contact details to add to your database for ongoing communication. 

However, this must not impact the numbers attending an event. So, there’s still a need for those exclusive happenings at summits and exhibitions such as the keynote speaker whose presentation won’t be available unless you attend. 

Extend the reach of your business 

We’ve talked about how a virtual event can help extend the reach further. This is the same for digital marketing. With 81% people conducting online searches for products and services, if you don’t already have a website now is the time to reach potential customers and clients. The website is at the centre of your online marketing strategy. This is something you own so that all your marketing can lead back to your website. 

If you’re hosting a webinar a website is where you want to be holding all the details for it. By pushing all communication back to your website it helps with search engine optimisation (SEO) and will help boost your rankings in online search engine results.  

We’re a digital marketing agency in Croydon, if you have any queries let’s chat further. Book a consultation.  

News blog

The Virtual Summit for accountants and financial professionals

Connecting with others online is more important than ever. This is why at Smart Cow we are embracing virtual events and webinars during these exceptional times.

We work with clients within the accounting sector, so we thought many of you would be interested in the Virtual Summit (13-14 May). This event will consist of over 40 educational and insightful sessions spread over 2 days specifically targeted at accountants and financial professionals (both in practice and industry). The sessions will cover; People, Process, Technology, and Strategy, run by experts in their fields.

It is also incredibly exciting that one of the speakers will be Brian Coventry, CEO at Symphony – APS, one of our clients. He will be joining a panel of speakers on 13 May 2020 at 10am discussing the impact in which COVID-19 has on mid to large tier accounting firms. Learn more about Symphony’s involvement in the Virtual Summit.  

How professional services firms can get involved

Day 1

  • 13 May 2020: Accounting in Practice
  • 9:00pm – 5.00pm

Day 2

  • 14 May 2020: Finance Professionals in Business
  • 9:00am – 5.00pm

Booking is easy to do and free. You are also able to sign up for a VIP package for £10 and you will receive immediate access to recordings and additional resources with 100% of the donations going to the NHS.

Sign up today!

Digital marketing for accountants

At Smart Cow Marketing we offer expertise digital marketing advice and web design for accountants and professional services firms. Our Practice Growth Sessions are tailored for firms looking to invest in their digital marketing needs.

Marketing resources for accountants