Laptop with email marketing campaign

Email marketing benefits for your business

We understand the importance of a targeted email campaign and the positive effect it can have on your ROI (return on investment). In this blog, we take a look at the basics to consider for conducting any email marketing campaign to your target audience.   

Your email provider  

First things first, you don’t want to use your standard Outlook, Gmail or other basic email system to be sending hundreds of emails, it will take too long and the system probably couldn’t handle that amount of outgoing traffic. 

We suggest you use specific campaign tools such as Hubspot. You can create eye catching, image led emails with their different templates. Match the template from your to your existing brand. Make sure logo, font and content is as your audience would expect. This helps to build your brand authority.  

The software will organise your emails into specific campaigns and allows you to track and analyse results such as open rates, click through rates on specific links and if anyone unsubscribes. Using Hubspot you can also take advantage of using a CRM (Customer Relationship Management) system or marketing automation, but we’ll leave those to another blog.  

You target audience 

To help build your database add a call to action on the homepage of your website for people to sign up to receive your regular email newsletters on insights, products, services and offers.  

Regularly remind people on your social media channels that you have a newsletter that they can sign up to. You can also add this to your Google My Business page. Any channel you have that you can tell people where they can sign up to receive information will help to add to your database.  

If you already have a database, make sure you cleanse the data of your email list. Are there duplicate contacts? Is everyone on your list relevant? Do you have the right contact at your client’s business?  

If you use an email serice provider then you should be able to see any people that have unsubscribed and they are usually removed automatically. But check first as anyone unsubscribing from your email alerts must be removed from your database.  

Relevant email content  

Make sure that you stay on topic with your email campaign. Your database should comprise of email subscribers – these are the people that you know are interested in receiving your emails as they have signed up to receive them. Your readers want to know about your business’s products/services and why they should purchase. 

Remember to personalise your emails. Send the email with their name as a salutation. We’ve found that emails received with someone’s first name as the sender get more clicks than just having your business email. This is something that may change for you, so play around with it and track your analytics what works for you. 

Ensure a subject line tells it how it is. You’re more likely to succeed with the recipient opening the email and subsequent click through if the subject line explains what the email is about.  

Content for your emails should form part of your content marketing strategy. Utilise content created such as blogs and repurpose for your emails. The email content should be informative but in bite size chunks to make it much easier to read. 

Then use bold and clear call-to-action buttons to make it easy for the reader to know what they need to do. 

Importantly, the links in your email should be going back to relevant landing pages on your website. The more links back to your website, the better your site will perform in the search engine rankings as this is one of the key factors of your SEO (search engine optimisation) strategy. 

Analyse your email campaign results

Use analytics to track the success of your campaign and also see where you can improve to help conversion rates of future email campaigns. 

Send out two types of emails (AvB test), with alternative message titles, call-to-action buttons etc. If it’s your first email you can also test the design with two options. Run both campaigns at the same time with a select list and see which one performs the best. Then proceed with the rest of the database using the more popular email.  

Mobile optimised 

Make sure your email campaign is mobile optimised. Reports show that 41% of email are now opened on a mobile device. Therefore, ensuring the e-newsletter template is optimised for mobiles is crucial. Test how it looks before you send it out.  

The benefits of email marketing for your business  

The Rule of Seven may be old but it’s still relevant today. It should be in the back of your mind that a marketing message needs to be seen or heard seven times by a prospect before they consider buying from you. So, considering all marketing channels at the outset, including email marketing, is important. 

Reports indicate that email is 40 times more effective at acquiring new customers than Facebook or Twitter. In general, the recipient has at some point given their email address to you to receive further information, so this gives more chance of recognition.  

Email marketing consultant Croydon

At Smart Cow we work in partnership with HubSpot to provide you with a high quality level of service for all your email marketing campaigns which can be a standalone service or form part of a wider digital marketing campaign. Call on 020 3137 1826 or email saymoo@smart-cow.com to find out more or book a free consultation.

inbound marketing

8 website tips specific for Accountants in London

With the top 15 accounting firms in the UK based in London having a strong online presence is key, this means having a website that focuses on the USPs of your practice. This is not only important to attract new clients but also to retain your current client base.

So, we’ve gathered a few top tips on what accountants should consider for their website. Whether you’re looking to refresh what you have or wanting a brand-new website, here’s some thoughts for accountants to factor into their digital marketing strategy.

SEO

Search engine marketing is critical; you want to be found online when clients search for your business. Therefore, a well optimised website is the first trick of the trade. Search Engine Optimisation (SEO) takes time but some essentials to cover off with your web developer will be:

  • Make sure images are the right size and you have completed the alt tag on the backend
  • Complete your H1, H2 headers etc., this helps search engines work out the theme of the page to return the right answers to the searcher.
  • Complete your meta descriptions – this neat little paragraph is what is read when you search online.

Easy navigation

Review your current site map and if you’re starting from scratch make sure that it’s clear and call to actions are bold. Be obvious about what you’re asking a visitor to your site to do. Is it easy for them to find your list of accounting services? Help them move around your website with ease. On top of being clear and concise it shows good customer service for anyone visiting your site.

Blog

As an accountancy firm, you probably think that a blog isn’t relevant to you. Think again! If you don’t have a blog or news page, now’s the time to introduce one.

If you already have a Content Management System (CMS) this should be relatively easy to add to your menu. The importance of this page is that it’s a great place to keep content fresh on a website and search engines like new content.

Content marketing

You need to be thinking about content that will be useful to your potential customers that they start to use you as a go to site for information. Go into detail about the services so people understand whether this is something they should have and this also has a great effect on search results too. Talk about key accounting deadlines in the year, remind people of them too. Also keep them up to date with latest changes to legislation and tax rules. Content can be published in the form of blogs, email campaigns, website pages, or social media marketing (for accountancy marketing LinkedIn would be a appropriate platform to you.).

Be image led

Business owners may think this isnot relevant for an accountancy firm. But images are a key part in any digital marketing campaign. Why? They not only create stand out, but they provide consistency to create a holistic marketing campaign. A good mix of images and video placed on your landing pages alongside your content and relevant keywords really brings a webpage to life. Plus, you can repurpose your images to share on social media to really help your posts stand out.

And, if you follow our tips about optimising your images then it helps with search engines finding your site.

Understand what your website visitor wants

Downloadable information such as ebooks or forms to complete to be added to an email database are great ways to know what your visitor is interested in for when you next engage with them. This helps to build rapport and to move them through your pipeline from lead to client.

We’re a hubspot partner firm and would be able to guide you through the benefits of a lead generation Customer Relationship Management (CRM) solution for your marketing services so your firm can prevent data silos allowing different teams the ability to see what’s in the pipeline to work effectively on leads and to grow existing clients.

Be safe

Most CMS provide modules to allow you to back up and to make safe against hackers. Unfortunately, with web robots (automated programs) checking thousands of websites a second for weaknesses to exploit the owner it’s important to do as much as you can to make it safe. Talk through the options with your web developer such as the SSL certificate and captcha forms for your website

Free website review

Smart Cow is a digital agency for accountants. This is just a small overview of digital marketing for accountants in London. If you have questions about online marketing or would like a free website review which will highlight any areas that may need work on, get in touch.

8 Tips to improve marketing for accountants in London

Where can I find the best web designer in Croydon

Using social media for inbound marketing

8 social media tips to drive inbound sales

With an estimated 2.65 billion people using social media around the world (source: Statista), it makes sense to be part of the conversation when marketing your business.

Now, one size does not fit all. So, we’ve gathered a few top tips on what to consider when embarking on improving your social media presence for your inbound marketing strategy.

  1. What social media platforms should you use? There’s no clear answer to this but what’s certain is that one size does not fit all. Review what social networks are right for your business, brand and the client base you want to reach out to. Don’t waste your time speaking to everyone. So, if you’re an accounting firm for small businesses or business owners of local businesses then using social media channels such as LinkedIn and Twitter are ideal for lead generation. But don’t dismiss Facebook. While you may think that it’s all about what you’re eating or doing at the weekend, having presence on this social media channel provides a link to help domain authority but also people use Facebook as a search engine so it means your business will be found.
  2. Who do you want to speak to? It’s important to be targeted. You need to know and understand your audience. Define your audience and create a persona for them, read more about setting this up. This will help you build trust with your audience as they come to understand that you understand their challenges and you are helping them to overcome them.
  3. Content is king: Once you’ve uploaded a blog to your website, share it on social media with a link back to your website. But, don’t just post without thought of what you’re writing. Tailor posts to the social platform, its users and your target audience. Regularly follow industry specific contacts and thought leaders, engage and share posts relevant to your audience. When you share another article, add comments to the post to move the story on or show your appreciation of what an article was about.
  4. Imagery: Content is also about imagery. With people watching nearly 2 billion videos on Twitter per day, it makes sense to include pictures or video to help standout.
  5. Be a thought leader: Provide your product services in the form of tips, advice and comments that your target audience will be interested to hear about and would want to share themselves. But all the time, be genuine and engaging while remaining respectful.
  6. Be chatty yet professional: Get the right tone for the social platform you are using and make sure it’s right for building your brand awareness, your target audience and potential clients.
  7. Remember it’s social: With social media marketing don’t lose sight that this is meant to be a social environment and people are generally not there to be sold to. 
  8. Part of the inbound sales marketing strategy: When it comes to Return on Investment, it may be one of the lowest returns in an inbound digital marketing strategy, but that by no means implies ignore it. The whole is greater than the sum of its parts, therefore incorporating social media into your digital marketing plan means you have added another touch point to reach your audience, engage with them and learn about your offering. This is a vital part of your overall inbound marketing strategy to help build awareness and trust.

Free marketing consultation

If you need help, from a social media agency, with setting up your social media channels or your entire inbound marketing strategy, contact us today for a free consultation. We also work with on social media for accountancy marketing.

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Digital marketing inbound strategy

8 tips on how to build an inbound marketing strategy

At the core of your digital marketing campaign is the product or service that you want to sell or promote. Your offer should not only be something that your industry wants but also offering a point of difference. Truly understanding what you core offer is will help you to develop an inbound marketing strategy that will ‘wow’ your prospects. 

Here’s some tips to help you structure and create your inbound digital marketing plan.

  1. Understand your brand identity – it’s key for business growth: One way to start building and understanding your brand identity is by thinking about your business as a person. What characteristics does it have? Is this person professional, an expert in their field, knowledgeable, creative – you get the idea. Start to jot down your thoughts and you’ll start to build a profile for your business. This will need to be translated to your website design and blog posts.
  2. Review the collateral you already have so you know your starting point: Here’s a few questions to consider – Do you have a company logo or brand guidelines? What are your company values and vision? What are the strengths of your team and what hidden strengths can they bring to the table? Having this background information to hand will help you form a well targeted marketing plan as messaging will be aligned to your values and visions.
  3. Create a persona of your target audience: For small businesses especially focus on the target audience, no matter how micro that niche is, and you will fly. Try to grab the whole market and you will end up getting nothing or, at best, poor fitting clients. Your knowledge in your niche will grow and will position you as the expert and the go to person. Think about the goals or challenges of your target audience and create a persona. If you start with their job role, imagine their personal goals such as business growth, saving the business money or a future promotion. Then imagine what challenges they face and start to note solutions for these. So, already you can begin to see a personality form in front of you. Then think about how your service or product can help them.
  4. Research your competition: Before setting out on your inbound marketing campaign, draw up a list of key competitors and the services and products they offer. This can help you make your offers and services stand out.  
  5. Develop keywords and phrases for your business: Think about what key term you would like to be found for. The more content you produce using keywords the more your website is recognised by search engines and improve you search engine optimisation. This means your website will make its way up the organic results pages. Find keywords that work with your business goals and target the areas you’re looking to promote. But finding out which keywords have the most traffic or competition isn’t widely available, this is where working with a digital marketing agency can help.
  6. Create a content plan with these overarching keywords at the core: Content marketing is a key focus for a successful inbound strategy. Create and align your content plan with any new product launches, service updates or industry report launches. You’ll then begin to get a picture of when to plot campaigns throughout the year and through what channels to be most effective. Develop specific content for your website to incorporate key phrases if you haven’t got relevant pages already. If you do, then they are likely to need updating. Also use backlinks to key pages on your website to help lower bounce rate.
  7. Tell search engines you exist: One of the first things you need to do when you’ve created your website, or if you’re embarking on a digital marketing campaign to grow your business, is to make sure you’ve told search engines that you exist. The most popular way to do this is initially is by populating Google My Business with your company details. It’s FREE to do. The very basics to complete are your website URL, opening times, address, contact numbers and email addresses and a short paragraph about your company. But it also allows you to upload blog content, images and videos, therefore another place that you can be found online to help SEO and your company to rise in the search rankings.
  8. Review results: With all the technology in the world at your fingertips, this alone is not going to be effective in getting a return on investment. Become data driven and review results of your campaigns will help you tailor, target and be relevant to the audience you want to reach. Through social media insights, PPC results or a Customer Relationship Management (CRM) system, there’s tools at your fingertips to help you really tweak your campaign for the best results.

If you’re looking for more quality clients, become a lead generation magnet with a targeted inbound marketing strategy. Get in touch with us today or find out more in our handy resources. We are also a digital agency for accountants so check out our marketing services for accounting firms.

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