Digital Marketing written in pen

It’s not just about social media

We have a lot of clients getting in touch with us asking for help with promoting a product or service via social media. Quite often this is asked without any knowledge of any other marketing options that may be more relevant.  

It’s no wonder that clients and prospects contact us asking about doing something on social media when this is what they see every day. You’re emailed by Facebook to let you know of one of you ‘Friends’ birthdays? You read news websites with articles using social media channels as their source. And, it’s been drilled into us that the life of a social media influencer is something to aspire to.    

Of course, social media absolutely has it’s place within a marketing strategy. It allows you to engage with people and businesses. It helps build trust in your brand. It also provides all important quality links back to your website.

But, we wanted to help set the record straight about some of the top digital marketing options available to you which you can benefit from in conjunction with social media or standalone.  

Lead generation

Ultimately, marketing is about getting quality clients from qualified leads. With 3.5 billion Google searches made each day (Live Stats), there’s no doubt that having an online presence is vital for a business. But where do you start?

Inbound marketing strategy

Your marketing strategy needs to support your business in being a magnet to good qualified leads. So, before jumping into any social media campaign we would recommend reviewing your current inbound marketing strategy as well as the activity that you are already doing such as email distribution to your database or attending events and networking. Then you can develop a strategy that will truly nurture leads.

To really help hone your campaign so it is targeted we recommend creating ‘personas’ specific to your target audience.

Think about how you want your content to sound and create a tone of voice document so that all staff and any digital marketing agency can be aligned with messaging.

A Customer Relationship Management (CRM) system may also be an option for consideration for ensuring ongoing, timely engagement with leads and clients.

Optimised website

Before thinking of all the other digital marketing tactics, you need to think of the hub for all your digital marketing activity – your website! It should be the centre of your online world.

Think of it like a shop. You have everything in it. It’s signposted, has sales offers in the window. Has walkways that guide you through the store with a strategic wayfinding path. But you need people to find you first!

That’s where you need to make sure your website is optimised. Often referred to as SEO (Search Engine Optimisation), there are a few quick wins you can implement like making sure the meta descriptions and alt tags are completed. But the most important thing is about fresh and informative content relevant to your audience. This is why people have a blog or news page. A weekly blog including relevant keywords that you wish to be found for will help you in the organic search rankings.

Read our blog: 9 tips for optimising your website – for more SEO options.

Pay per click

If you came to us wanting to promote your latest product or services to encourage sales, social media alone will not get results.

To help your website be found and therefore your products and services, you can create well targeted campaigns with a Pay Per Click (PPC) campaign to give you a boost in search. The most popular is through Google AdWords. Although you can also conduct ads through social media such as Facebook. You can target specific geographical areas and demographics that fit your target audience.

Learn more with our 8 tips for PPC campaigns.

Remarketing

Remarketing is another way of getting you found online. Ads can show when clients are searching for your business on Google which really reinforces your brand message.

The more users see an ad, the more trust is built overtime through brand awareness. While the CTR (click through rate) generally declines over time, the people who do click are more likely to convert.

Read our blog: Understanding how remarketing can grow your business.

Email marketing

With 73 percent of millennials preferring communications from businesses to come via email (HubSpot), it makes sense to consider this as a potential marketing option alongside other digital tactics.

Once your template is set up, it’s easy to add content by repurposing what you’ve already created for your blog. It helps to reinforce your messaging, get the news out there and guides people to your website.  

More insight with 11 tips on setting up and running email campaigns.

Become a lead magnet

So, as you can see it’s not all about social media marketing. This is just a little taster of some of the other digital marketing tactics out there all designed to help you generate quality leads for your business.

Get in touch with us to discuss what the best digital marketing options are for your business and we can tailor an inbound marketing campaign for you.

Man working on laptop using marketing automation

Why Smart Cow became a HubSpot agency

We know that a sales journey is very rarely a one-stop shop. Your customers and prospects will have visited your competition’s website, researched your services and looked at online reviews long before they start speaking to you. As a result, you need to stand out from the competition and become a lead generation magnet.  

This is why we became a HubSpot agency in London. We understand that the day to day running of your business will take up your time. So, we partnered with HubSpot so that we could provide our clients with the latest in Automated Marketing Software to help with your marketing strategy and help free up time.

What does HubSpot software offer?

HubSpot software allows you to track activity and leads from your inbound marketing such as social media, website or email marketing campaigns, and other forms of content marketing you use.

You can organise and nurture relationships to help you convert a prospect to a client in a timely manner, that’s suitable for them, this can lead to more client success.

Think about when you look at a website and you get a friendly chat bot appearing or what about the email you receive once you’ve downloaded a report from a website?

HubSpot provides the capability to automate these repetitive tasks to help you concentrate on managing your client relationships and target audiences.

All these automated touchpoints are vital for nurturing leads and can help up your marketing game against your competition. This is data driven and can show you the result of your inbound sales, and where your new customer acquisition originates from.

Discover the benefits of automation

As a professional digital marketing and inbound marketing agency in London, we’re offering you a chance to discover the benefits of the HubSpot software and how it can help your business. We’d be delighted to arrange a free test of this great sales and marketing platform.

Go ahead, book a free consultation. As well as this we discover what we can do for your business with our digital marketing services, inbound marketing strategies, social media marketing and much more.

SEO croydon

What SEO agencies should offer London firms

For many professional services firms in London, having a marketing strategy in place will be key to growth. But, what’s one of the core digital marketing tactics that’s vital to stand out in this crowded marketplace?

Three simple letters – SEO! That’s Search Engine Optimisation. SEO is about implementing certain processes that make it better for a website to be found through search engines so that you rank higher in the Search Engine Results Pages (SERPs).

So, if you’re looking to grow your business then partnering with an SEO agency could be the answer. But what are some of the main points to consider when choosing your agency? Here’s some of key things that an SEO agency should be offering.

Optimise your content with keywords

Know who your website is targeted at: Before you start optimising, you need to understand your target audience. Your content should be tailored so that you are answering questions for that stereotypical client. The SEO agency should help you develop an online persona which incorporates goals and challenges of your target audience.

Create pillar pages: An important starting point for optimising your website is understanding what your pillar pages are. Know what your keywords are (usually phrases or longtail keywords, not just one word!), then ensure that you have relevant pages on your website. What we’ve found working with clients existing websites is that with small tweaks to the heading you already have the start of a pillar page. However, what’s key is that the URL is also the same as the heading so this may mean you have to change that which may lead to broken links. So, watch out for that.

Create a blog page: If you haven’t got a blog already then create one. Most people expect to see a blog on a website these days for interesting industry insight. For each blog post it is important to perform keyword research to ensure your accountant business is recognised in SEO. This is especially important for professional services such as an accounting firm as there’s always plenty of new updates to be shared with changes from HMRC for example. The reason it’s so good for optimisation is that by posting regularly each month you’re providing fresh content, which includes keywords, and this helps the search engine find you.

Don’t stuff it: But don’t cram your blog full of keywords. Search engines are very sophisticated and can decipher synonyms and longtail phrases. Ultimately the content needs to be quality, insightful and relevant to the reader.

Internal links: Adding relevant links within pages or blogs to other relevant pages on your website really helps navigation and engagement with visitors. Basically, you’re giving visitors tips on useful resources and similar topics.

Technical know how

A key part of optimising your accountant website is ensuring that you’ve completed as much as you can on the backend. This also has an impact on how search engines find you. Here’s some of our top pointers to implement that can really help kick start your technical SEO campaign:

Meta descriptions: This is the short paragraph that sits beneath the company name when you conduct a search online. By completing the meta description when you upload a post or page, you can create a short descriptive paragraph which includes keywords to help search engines and potential visitors. Meta descriptions are a website’s way of telling Google and other search engines exactly what each of your pages are about, what to display and how to display it in the results.

Alt tags: Complete the description of your image in the ‘Alt Tag’ box when you upload it to your website. You can be descriptive about what’s in the image but also relate back to a relevant keyword if you can.

Headings: Keywords should be incorporated into your pillar pages which talk about your services. But, can you add keywords to your blog title? If you can, then absolutely add keywords to your headings and subheadings. The h1 tag should contain information about the content of the page. Search engines check the keyword consistency between the header tag and the content on the rest of the page.

Is your website mobile friendly? Your website should already be built on CMS (Content Managed System), but that doesn’t mean it’s automatically mobile friendly. You may need to make some tweaks which an SEO agency should be able to action for you by installing plugins.

Site speed: This is another key area because people are likely to leave a website within 3-5 seconds if they can’t find what they’re looking for. Or, if the page doesn’t load fast enough. Again, an SEO agency can help you with this.

Link building

What you’re doing with your website design is building your domain authority by gaining trust and being a thought leader. As part of the ranking process, search engines consider the quality of links, awarding scores based on relevance. Less links will have an impact upon where you return in a search result for a given term.

Links can be from social media posts, or articles linking back to your website. Having information on a third-party directory with a link back to your website can also really boost your SEO campaign – think Yell, Bing, 192.com or Yelp.

But perhaps the finest example of a directory is Google My Business. So, if an agency has just created your website or you’re looking to improve your SEO on your current website, ask your SEO agency about creating this for you.

Populate Google My Business: This is a free tool to use and well worth the time and effort to complete. Google is one of the most popular search engines, so fill out as much about your company as you can. The very basics to complete are your website URL, opening times, address, contact number and email as well as a short paragraph about your company.

Google analytics: Setting up Google analytics will allow you to understand the demographics of visitors to your site and how long they stay. You can set this up yourself or work with an SEO digital marketing agency to help you.

Looking to grow your business?

Optimising your website will help create stand out and help you be found for your services. We are looking to improve SEO for accountants in London and provide SEO services for companies in Croydon. If you feel you need some support in getting your website Search Engine Optimised, then get in touch with us today and book a free consultation.

Digital marketing resources:

Website letters

9 tips for optimising your website

When businesses come to us to embark on an inbound marketing strategy, it’s usually about getting a business seen and getting leads. By optimising your website, you’re improving visibility of your services to your target audience which means a better rate of enquiries. 

Website optimisation involves looking at how your website is built. This means the keywords within content as well as understanding your target audience and their search behaviour.

Armed with this background knowledge, you can build a strategy to improve your rankings in the organic (non-ads based, natural) search results.

Top tips for SEO

Here, we look at tips for optimising your website for inbound marketing.

  1. Review your website: Is the content relevant to the audience you want to target? Note what amendments you may need to make to your website content or call to action buttons to help make it engaging to this audience. Conducting this initial research will stand you in good stead for website optimisation. Read on for more of our top tips for optimising your site.
  2. Technical SEO: SEO, or Search Engine Optimisation, is not just about what visitors will read on the website, it’s also about being aware of the backend. Make sure simple actions are completed on each page of your website. This includes META tag description, ALT tags and H1 and H2 headings completed.
  3. Keywords and phrases: What do you want to be found for? Work up a list to help get key phrases agreed. Review your competitors to see how they are performing and what marketing activity they are producing. All this will help you start to formulate a plan and strategy.
  4. Time to set up a blog page: If there’s one change you make, we highly recommend that you add a blog or news page to your website. This helps keep content fresh which is something that search engines look for. But, make sure that what you post is relevant to your target audience. This not only positions you as a thought leader, but also will entice visitors to read the whole article, stay longer on the website and be a prospect to nurture with future communication.
  5. Links: Internal links can ease navigation around the website. While incoming links to your website provide an indication of how useful your content is to others, less links will have an impact upon where you return in a search result for a given term.
  6. What do you want your website visitors to do? Make sure your ‘Call to Actions’ are visible, look good and help ease of navigation. 
  7. White space: What does your website look like? Too cluttered and your visitors will not stay long. Why not try adding white space around text with smaller paragraphs and imagery – images are a must. 
  8. Images: A picture says a thousand words! You can also add the Alt tag on the backend which helps SEO. But it’s not just about pictures, incorporate video into your content marketing plan. Placed at the top of a page it can provide engaging content for your website. But also, more than 500 million hours of videos are watched on YouTube each day (Buffer via Wordstream)
  9. Marketing automation: Is it time to consider looking at tools to make your business more efficient? Considering a chatbot on your website provides a friendly, warm welcome to your page, helps visitors navigate and pre-set answers can help free up your time.

Quick SEO tip

One of the first things to do when your website is live and to help it be seen in search is to fill out as much as you can on about your company on Google My Business. It’s FREE to set this up! Our blog on completing a Google My Business page gives you the lowdown on what to do.

If you need help with your inbound marketing strategy get in touch today.