Creating personas

We have talked before when starting an online marketing campaign about the importance of creating a buyer persona. This provides you or your marketing team with a representation of who your target audience is. This is based on either data you have acquired or through creating a fictitious character of your ideal client(s).

These personas bring to life an individual that you are marketing to and so can make the campaigns more personal and realistic as opposed to just using marketing jargon that is inappropriate and not targeted. Just as much as you will use different language in talking to friends and relatives, business partners, people in authority, new clients, existing clients etc. You will need to adapt your marketing campaign appropriately.

You may feel that you get the majority of your business by going through personal assistance (gatekeepers) rather than going direct to the managing director, therefore you should think about their goals and motivators and words your marketing campaign appropriately.

Goals

For your fictional persona identify a couple of goals they may have personally such as growing the business, getting a promotion, looking good in front of the boss.

Challenges

Now imagine what challenges they may present you that your product or service may be able to assist them with, also looking at the challenges such as budget and timescales. With these identified you can then create a list of ways that you may be able to help your potential client.

Where possible, collect real quotes from clients that most resemble this made up persona that relates to your product and service which helps build a conversation in your own mind is how best to promote your services to them. Look at what their common objections may be and write these down, capturing these now will allow you to present a case that compels them to use your product.

Marketing message

Once you have built this personality and can picture them in your mind you’re ready to build your marketing message. Just a few words of what you can do to help your potential client.

Elevator pitch

Then expand on this and create the so-called elevator pitch. Create one or two sentences that would sell your services to client as if you were stuck in an elevator from the first to the 10th floor and this is your only opportunity to sell yourself to them. By the time you get to the 10th floor they must have enough information to say yes.

Summary

Create a persona, or many personas to bring to life your potential clients. As awkward as this may seem the first couple of times it is key to ensure that you have a personal message that will be warmly accepted as opposed to a cold marketing message that will be ignored.

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If you need a helping hand with your digital marketing strategy, get in touch with us at Smart Cow Digital Marketing for expert advice on how to conduct an effective digital marketing campaign!

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